Latest news

News, highlights, and accomplishments.

February, 2023

With a focus on Cybersecurity, Data Protection, and Business Continuity,  Canaan Technology is awarded the MSP Pioneer 250 Award by CRN Magazine for the fourth time.

November, 2022

Canaan Technology expands its data backup, disaster recovery, and business continuity relationship with Datto to include cloud-to-cloud back up of Microsoft 365 SharePoint and OneDrive.

August, 2022

Canaan Technology continues it relationship with Avaya, providing on premise and hosted Voice Over IP (VoIP) services including the Avaya IP Office on premise phone system, as well as Avaya Cloud Offering (ACO).

February, 2022

Canaan Technology is awarded the MSP Pioneer 250 Award by CRN Magazine for the third time. The MSP Pioneer 250 have largely built their business model around providing managed services to the SMB market.

January, 2022

For the sixth consecutive year, Microsoft recognizes Canaan Technology as a Silver Level Microsoft Office 365 Certified Partner. Canaan Technology has demonstrated our expertise with both new deployments of the Microsoft 365 Cloud Platform, as well as successful migrations from other cloud providers to Microsoft 365.

August, 2021

Canaan Technology has become a Certified NEC Univerge Blue Cloud Hosted Voice Over IP Certified Partner. Unlike most other cloud hosted phone solutions, NEC Univerge Blue requires that their partners become certified on the product before being able to offer it to clients. As a certified partner, we have the expertise to Design, Configure, and provide on-going support, which saves you time because you are working with someone who already knows you and your business.

January, 2021

For the fifth consecutive year, Microsoft recognizes Canaan Technology as a Silver Level Microsoft Office 365 Certified Partner. Canaan Technology has demonstrated our expertise with both new deployments of the Microsoft 365 Cloud Platform, as well as successful migrations from other cloud providers to Microsoft 365.

August, 2020

Canaan Technology provides Cloud Hosted Voice Over IP phones that require absolutely no up-front capital expense and includes Unlimited Calling, and Crystal Clear Audio. Makes calls from your iPhone/Android Mobile Phone, and your Windows or Macintosh Computer. Our hosted solutions are delivered by Cytracom, Intermedia, and Nextiva.

May, 2020

Canaan Technology becomes an Auvik Partner. Auvik’s network monitoring and management software automates complex and time-consuming network tasks to ensure network uptime and faster resolution for network issues.

March, 2020

Canaan Technology becomes a Cambium Enterprise Wireless Solution Partner.  Cambium manufacturers enterprise class Wireless Products such as Outdoor Rated Access Points, Wireless Bridges, Wireless Clients, and PTP (Point to Point) Wireless Backhauls. Cambium products are designed for Municipalities, Campuses, Cities, and other challenging, large scale environments.

January, 2020

Canaan Technology renews all requirements to continue being an Avaya Certified Business Partner with expertise on the Avaya IP Office. We offer design, installation, service, support contracts, and replacement parts. We also have expertise with SIP Trunking (Voice over IP), reducing our client’s telecommunication costs by up to 75% monthly.

October, 2019

For the third year in a row, CRN Magazine recognizes Canaan Technology as a “Next Gen 250” Company. The list recognizes standout IT solution providers who have successfully transformed their businesses to meet the demands of emerging technologies such as cloud computing, IoT, virtualization, mobility, business analytics and business intelligence.

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Drop us an email. We have been around since 2001 and have plenty more announcements tucked away in the archive.

Chuck Joaquim

Desktop and Network Support

 

Chuck is part of our Desktop and Network Support Team. Chuck’s expertise includes both Windows and Macintosh Operating Systems, Microsoft Office365, and Windows Server/Microsoft Active Directory maintenance.

Prior to joining Canaan Technology, Chuck was a Support Technician for a K-12 Public School District.

Cassy Jean

Client Services Manager
 
When you call our office the very first person you are likely to speak with is Cassy. Cassy handles all aspects of what happens day to day in our office including opening help desk tickets, answering questions about invoices, and ensuring we have proper snacks on hand to keep everyone happy.

Will Driscoll

Technical Services Manager
 
Will

John Deida

Desktop and Network Support
 
John is a member of our Desktop and Network Support Team. He will often be one of the first technicians you speak with at Canaan Technology. If you stump him with something he’s not seen before, he will quickly research the issue or seek the assistance of another member of our support team, and get back to you with a solution.

Before joining Canaan Technology, John provide client-side computer support at the Geek Squad. His high level of customer service helps to maintain our commitment to providing an extraordinary level of service to our clients.

Nick Andrews

Desktop and Network Support
 
Nick is a member of our Desktop and Network Support Team and spends much of his day in the field assisting our clients with day to day computer issues, network troubleshooting, and on boarding of new clients. When he’s in the office, he’s taking calls and responding to help desk tickets.

Hilary Felton

Operations
 
Perhaps a bit of both luck and misfortune, Hilary was with David when it all started back in 2001 when he decided to start Canaan Technology. Hilary agreed “Canaan Technology” had a nice flow, designed the first company logo (long since retired), and helped find our first office space.

Over the years Hilary has quite literally done everything. Accounts receivable, accounts payable, vendor relations, technical support, desktop and network set up, and even pulling cat5 and cat6 (and we’re not talking one or two wires, we’re talking the entire job which was well over 48 cables).

Today Hilary assists our clients and team members with all things Canaan Technology.

David Felton

Founder
 
David founded Canaan Technology in 2001 with several guiding principles: provide clients with an exceptional experience; offer products with a proven track record; hire smart people with a passion for technology; and organically grow through referrals and partnerships. We adhere to these guiding principles today, just as we did in 2001.

David’s passion for technology began when he was in Elementary School with his first computer, an Apple II E, which he ran a Bulletin Board System (BBS) on. After receiving a Bachelor’s Degree from the University of Hartford, David went on to hold management level positions with the University of Hartford, Yale University, the Hamden Public Schools, and a few smaller, but just as demanding, private companies. David also taught technology for both the University of Hartford and the Hamden Public Schools.

Although downtime is rare for David, he enjoys spending time with his wife and two sons, Coaching Little League, Yankee’s Baseball, Go Carting (gasoline powered, helmet required), and traveling.