Cloud Services

Cloud Services is a very broad term to describe a service or technology delivered to you via the Internet.

Are Cloud Services right for your business? Absolutely. They provide access to advanced technology at a fraction of what it would cost you to develop and maintain on your own. Are all Cloud Services right for your business? Absolutely Not.

We will partner with you to define the business need first, and the solution second.

Cloud Services:

Email:

Ubiquitous and a no brainer. Managing your own Email server, even for some of the largest enterprises, would be silly. But which provider is right for you? Micrsosoft’s Office365? Google’s GSuite? Or a boutique provider like AppRiver or Intermedia?

Cybersecurity:

Most Cybersecurity threats originate on the Internet. Protect your network by utilizing Cloud Based Cybersecurity vendors that will sanitize your email, validate web links, and block access to malicious websites.

Data Backup / Disaster Recovery:

The backup option you choose will dictate the time, effort, and in many cases, the ability, to recover in a disaster. Canaan Technology utilizes a hybrid on-premise and cloud based Bare Metal (Image Based) Data Backup/Disaster Recovery strategy.
A bare metal backup makes a replica of the device being backed up. All data, the operating system, configuration, and settings are included in the backup. Individual files, or the entire system, can be restored. In the event of a disaster, it is not necessary to first install and configure the operating system, which drastically reduces downtime.
Data is backed up to both an onsite storage device, as well as the Cloud, which ensures your data is always accessible.

Business Continuity:

Business Continuity is the ability to continue to operate in the event of a disaster. Utilizing cloud based services such as Hosted Email, Virtual Desktops and Servers, and Voice over IP, your business will be able to continue to operate in the event of a disaster.

Cloud Servers:

Cloud Servers are virtual servers hosted on the Internet. The advantage of Cloud Servers are low up front cost, no hardware to maintain, and flexibility for businesses that anticipate rapid growth or have a highly distributed work force.

Cloud Desktops (Desktop As A Service / Daas):

Cloud Desktops are a great solution for businesses that have specialized line of business applications, a highly distributed workforce, or want to support a Bring Your Own Device (BYOD) policy. Utilizing either inexpensive “Thin Clients”, or an employee’s personal computer, the familiar Windows desktop experience, and related applications, can all be delivered securely over the internet.

Learn more about Cloud Services for your Business.

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What our clients are saying

We were lucky to have found Canaan Technology to help us set up a new business. They have been great partners as our firm has grown. They proactively manage our server, network, computers and phone system. We recently had the need to retrieve hours of lost work and because we had set up a Data Backup and Disaster Recovery solution, retrieving that work was a non-event. It worked exactly as Canaan said it would!
Kathryn HermanClient
I contacted Canaan Technology after encountering a complex issue with our business network that another vendor could not solve. I cannot express how pleased I was with the experience. David and team were unbelievably responsive. They immediately understood the issue and quickly diagnosed and solved the problem. Looking forward to doing business with them in the future.
Andrea DuguetClient
David and his team set up our home network a few years ago - we had ongoing network reliability and wireless coverage issues in a house with 6 active users... Their solution was very reasonably priced and solved all of our issues. The reason I’m posting now is because the current crisis has required a level of use that we would have never predicted - working from home, online college and high school courses, both with heavy video use, plus a lot more gaming and movies - and we’ve had zero problems. Great guys to work with and experts in their field.
Darsh MariyappaClient
The Canaan team are rockstars! They are ALWAYS responsive! In the midst of a pandemic one could imagine a bit of a delay. Not Canaan. They supported our entire office until we were able to go fully remote in a few hours. Nothing but patience and speed. Amazing! Thanks from JFS of Greenwich!
Rachel KornfeldClient
So happy to have found Canaan Technology! They were able to help me through a tech issue that was over my head. I highly recommend David who patiently helped me resolve the issue.
Sally HarrisClient
It was my pleasure to have worked with Canaan Technology for over 10 years. David and his team have always been extremely professional, conscientious and met all our company’s expectations of the IT management support they offered. I will continue to highly recommend Canaan Technology for their outstanding services.
Jane BissonnetteClient
If you’re looking for a company that can tailor their solutions to your IT needs as a small business - look no further! David’s an accomplished entrepreneur in his own right and because he knows what it’s like running his own business, the service they provide stems from that intimate insight. These guys are great!!
Abraham LichyClient
Excellent people and superior customer "care' in the truest sense of the word. Much needed in our fast-paced tech world -- both know-how and practical advise was offered. HIGHLY RECOMMEND this company.
Carol Ann BrammerClient

Canaan Technology provides Proactive Business IT Services including Network and Server Management and Monitoring, Cyber Security, SOC and SIEM Services, HIPAA, ePHI and FINRA Compliance, Data Backup and Disaster Recovery, Business Continuity, Computer Management, Wireless Networks, Cloud Email, Cloud Desktops and Cloud Servers, Voice Over IP Phone Systems, Video Conferencing, and Surveillance Cameras.

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Support

Copyright © 2023 Canaan Technology | All Rights Reserved

Chuck Joaquim

Desktop and Network Support

 

Chuck is part of our Desktop and Network Support Team. Chuck’s expertise includes both Windows and Macintosh Operating Systems, Microsoft Office365, and Windows Server/Microsoft Active Directory maintenance.

Prior to joining Canaan Technology, Chuck was a Support Technician for a K-12 Public School District.

Cassy Jean

Client Services Manager
 
When you call our office the very first person you are likely to speak with is Cassy. Cassy handles all aspects of what happens day to day in our office including opening help desk tickets, answering questions about invoices, and ensuring we have proper snacks on hand to keep everyone happy.

Will Driscoll

Technical Services Manager
 
Will

John Deida

Desktop and Network Support
 
John is a member of our Desktop and Network Support Team. He will often be one of the first technicians you speak with at Canaan Technology. If you stump him with something he’s not seen before, he will quickly research the issue or seek the assistance of another member of our support team, and get back to you with a solution.

Before joining Canaan Technology, John provide client-side computer support at the Geek Squad. His high level of customer service helps to maintain our commitment to providing an extraordinary level of service to our clients.

Nick Andrews

Desktop and Network Support
 
Nick is a member of our Desktop and Network Support Team and spends much of his day in the field assisting our clients with day to day computer issues, network troubleshooting, and on boarding of new clients. When he’s in the office, he’s taking calls and responding to help desk tickets.

Hilary Felton

Operations
 
Perhaps a bit of both luck and misfortune, Hilary was with David when it all started back in 2001 when he decided to start Canaan Technology. Hilary agreed “Canaan Technology” had a nice flow, designed the first company logo (long since retired), and helped find our first office space.

Over the years Hilary has quite literally done everything. Accounts receivable, accounts payable, vendor relations, technical support, desktop and network set up, and even pulling cat5 and cat6 (and we’re not talking one or two wires, we’re talking the entire job which was well over 48 cables).

Today Hilary assists our clients and team members with all things Canaan Technology.

David Felton

Founder
 
David founded Canaan Technology in 2001 with several guiding principles: provide clients with an exceptional experience; offer products with a proven track record; hire smart people with a passion for technology; and organically grow through referrals and partnerships. We adhere to these guiding principles today, just as we did in 2001.

David’s passion for technology began when he was in Elementary School with his first computer, an Apple II E, which he ran a Bulletin Board System (BBS) on. After receiving a Bachelor’s Degree from the University of Hartford, David went on to hold management level positions with the University of Hartford, Yale University, the Hamden Public Schools, and a few smaller, but just as demanding, private companies. David also taught technology for both the University of Hartford and the Hamden Public Schools.

Although downtime is rare for David, he enjoys spending time with his wife and two sons, Coaching Little League, Yankee’s Baseball, Go Carting (gasoline powered, helmet required), and traveling.