Proactive IT Services
Our approach to IT Service is based on Prevention, Data Protection, and Business Continuity.
We Proactively Secure, Maintain, and Monitor your IT systems which means enhanced Cybersecurity, improved performance, and increased uptime.
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Microsoft 365 Cloud Services
Are you thinking about a Migration to Microsoft 365 Cloud Services?

We are a Microsoft Certified partner with extensive expertise including Azure, Entra ID, Intune, Mobile Device Management, SharePoint, OneDrive, Cloud Hosted Servers and Desktops, and Hosted Email.
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Co-Managed IT Services
Combine the institutional knowledge of your in-house IT team with the expertise, scalability and visibility of a Managed Service Provider.

End User Support. Cybersecurity Consulting. Cloud Migration. Project Management.
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Cybersecurity Risk Management
Do you know your Cybersecurity Risk Profile?
Did your Cybersecurity Insurance Carrier ask you to complete a Penetration Test (pentest)?
We provide comprehensive analysis and remediation of potential cybersecurity threats.
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IT Services for Financial Firms
If you are a Family Office or Investment Fund Manager, we offer Compliance, Regulatory and Cybersecurity expertise.
- Compliance: We can implement IT Governance Framework.
- Regulatory: We can help you with FINRA, SOX, GDPR and FedRAMP requirements.
- Cybersecurity: We provide 24x7 Security Operations Center and Managed Detection and Response solutions.
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Business Continuity and Disaster Recovery
Do you have documented procedures and processes to ensure your business can continue to operate after a Cybersecurity incident or an environmental disaster?

We will assess your risk factors and create a Business Continuity and Disaster Recovery plan.
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Cloud Services
Hosted Email, Cloud Servers, Cloud Desktops.
Disaster Recovery, Business Continuity and Data Backup.
Cloud Phone Systems and Hosted Voice.
Scalable, cost effective, and backed by 24/7 support.
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Secure, Fast, Ultra Reliable WiFi
Reliable wireless in even the most challenging environments.
Secure, HIPAA and PII compliant wireless access for your Staff, Patients, and Guests.
No more dead spots, weak signals, or slow speeds.
Seamlessly move around without disconnects.
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Robust Secure Networks
Networks engineered to be reliable, robust, and secure, utilizing VLANs (Virtual LANs) and QoS (Quality of Service).
Firewall's with Advanced Cybersecurity Services, Redundant Internet Connections and Secure Remote Access.
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Security / Surveillance
Comprehensive high definition video surveillance providing peace of mind for your home or business.
Watch in real-time, or go back a day, a month, or more using any mobile device, tablet or computer.
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Our areas of expertise

Proactive IT Services

We Proactively Secure, Maintain, and Monitor your IT systems so your Business benefits from enhanced Cybersecurity, improved performance, reduced downtime, and decreased operating costs.

Microsoft 365 Cloud Services

We are a Microsoft 365 certified partner with extensive expertise including Azure, Entra ID, Intune, OneDrive, SharePoint, Mobile Device Management, Virtual Desktops, Cloud Hosted Servers, and Identity and Access Management.

Cybersecurity Services

Risk Assessment, Penetration Testing, Vulnerability Scanning, 24x7 Security Operations Center, Managed Detection and Response, Microsoft and Google Workplace Cloud Response, and Dark Web Monitoring. We can assist you with all.

Business Continuity and Disaster Recovery

Comprehensive proactive services focused on ensuring your business will be able to recover in the event of a Cybersecurity Breach, Ransomware, or natural disaster.

We have a plan, do you?

Co-Managed IT Services


Co-Managed IT Services is a partnership between your internal IT team and the broad expertise and scalability of Canaan Technology. We provide Cybersecurity Consulting, Incident Response, Cloud Migration, and Helpdesk (end user) support.

Financial Firm IT Services


If you have FINRA, SOX, GDPR, FedRAMP, or SOC requirements, we can help. We have Financial Services tailored IT expertise for Family Offices and Investment Fund Managers including Compliance, Regulatory and Cybersecurity solutions.

Networks and Wireless

Having a highly reliable, robust, and secure network is critical. We design networks leverging VLANs and Port Security, and we include redundancy and resiliency to prevent a single point of failure.

Telephone Systems

We offer Voice over IP (VoIP) cloud hosted solutions from Cytracom, Intermedia, and Microsoft Teams. Our on-premise solutions include Avaya, Cisco, Grandstream and Yealink.

Consulting and Staffing

Leverage our subject matter experts. Would a peer-review of your Cybersecurity posture be helpful? Are you unsure about your IT environment? Do you have a project that requires additional resources?

Digital Forensics

We understand the procedural and technical process of Digital Forensics, including chain of custody, documentation, and an auditing. We can provide expert testimony and assistance to Law Enforcement and Attorneys.

Security and Surveillance Cameras

NDAA Compliant High Definition Security and Surveillance Camera Systems Designed for K-12, Higher Education, Municipalities, Houses of Worship and Retail.

Cable Certification

Certification proves that a cabling system adheres to rigorous standards for performance and installation workmanship.

We certify CAT6, CAT6a and Fiber cabling to ANSI/TIA-568 or ISO/IEC 11801 standards.

Our clients say it best...

awards we have received

Chuck Joaquim

Desktop and Network Support

 

Chuck is part of our Desktop and Network Support Team. Chuck’s expertise includes both Windows and Macintosh Operating Systems, Microsoft Office365, and Windows Server/Microsoft Active Directory maintenance.

Prior to joining Canaan Technology, Chuck was a Support Technician for a K-12 Public School District.

Cassy Jean

Client Services Manager
 
When you call our office the very first person you are likely to speak with is Cassy. Cassy handles all aspects of what happens day to day in our office including opening help desk tickets, answering questions about invoices, and ensuring we have proper snacks on hand to keep everyone happy.

Will Driscoll

Technical Services Manager
 
Will

John Deida

Desktop and Network Support
 
John is a member of our Desktop and Network Support Team. He will often be one of the first technicians you speak with at Canaan Technology. If you stump him with something he’s not seen before, he will quickly research the issue or seek the assistance of another member of our support team, and get back to you with a solution.

Before joining Canaan Technology, John provide client-side computer support at the Geek Squad. His high level of customer service helps to maintain our commitment to providing an extraordinary level of service to our clients.

Nick Andrews

Desktop and Network Support
 
Nick is a member of our Desktop and Network Support Team and spends much of his day in the field assisting our clients with day to day computer issues, network troubleshooting, and on boarding of new clients. When he’s in the office, he’s taking calls and responding to help desk tickets.

Hilary Felton

Operations
 
Perhaps a bit of both luck and misfortune, Hilary was with David when it all started back in 2001 when he decided to start Canaan Technology. Hilary agreed “Canaan Technology” had a nice flow, designed the first company logo (long since retired), and helped find our first office space.

Over the years Hilary has quite literally done everything. Accounts receivable, accounts payable, vendor relations, technical support, desktop and network set up, and even pulling cat5 and cat6 (and we’re not talking one or two wires, we’re talking the entire job which was well over 48 cables).

Today Hilary assists our clients and team members with all things Canaan Technology.

David Felton

Founder
 
David founded Canaan Technology in 2001 with several guiding principles: provide clients with an exceptional experience; offer products with a proven track record; hire smart people with a passion for technology; and organically grow through referrals and partnerships. We adhere to these guiding principles today, just as we did in 2001.

David’s passion for technology began when he was in Elementary School with his first computer, an Apple II E, which he ran a Bulletin Board System (BBS) on. After receiving a Bachelor’s Degree from the University of Hartford, David went on to hold management level positions with the University of Hartford, Yale University, the Hamden Public Schools, and a few smaller, but just as demanding, private companies. David also taught technology for both the University of Hartford and the Hamden Public Schools.

Although downtime is rare for David, he enjoys spending time with his wife and two sons, Coaching Little League, Yankee’s Baseball, Go Carting (gasoline powered, helmet required), and traveling.