Latest news

News, highlights, and accomplishments.

April, 2019

Canaan Technology obtains Datto Professional status. As part of our layered network security solution, Canaan Technology delivers enterprise class Data Backup, Disaster Recovery, and Business Continuity utilizing Datto products.

March, 2019

Canaan Technology makes CRN’s Managed Service Provider 500 list which recognizes the top technology providers and consultants in North America whose forward-thinking approach to providing managed services is changing the landscape of the IT channel.

February, 2019

SonicWALL once again recognizes Canaan Technology as a Silver Secure First Partner. Silver partnership is by invitation only, and is based on a combination of technical certifications and volume of sales.

January, 2019

Canaan Technology maintains its distinction as a Microsoft Silver level Small and Midmarket Cloud Solutions provider. This distinction is provided by Microsoft as a result of successfully demonstrating on-going expertise and sales for Microsoft’s cloud based services such as Office 365 and Azure.

November, 2018

CRN Magazine again recognizes Canaan Technology as a “Next Gen 250” Company. The list recognizes standout IT solution providers who have successfully transformed their businesses to meet the demands of emerging technologies such as cloud computing, IoT, virtualization, mobility, business analytics and business intelligence. These solution providers, all in business for fewer than 20 years, have adapted to an evolving marketplace with a notable penchant for bringing key technologies to their clients before they become mainstream.

February, 2018

Canaan Technology maintains it Silver Partner Status with SonicWALL. Silver Partner’s have obtained an expanded level of technical certification combined with sales volume to achieve this recognition.

January, 2018

Canaan Technology completes all required technical training and testing to renew our designation as a Certified SonicWALL System Administrator (CSSA) partner.

November, 2017

Canaan Technology make’s CRN Magazine’s “Next Gen 250” list. The list recognizes standout IT solution providers who have successfully transformed their businesses to meet the demands of emerging technologies such as cloud computing, IoT, virtualization, mobility, business analytics and business intelligence. These solution providers, all in business for fewer than 20 years, have adapted to an evolving marketplace with a notable penchant for bringing key technologies to their clients before they become mainstream.

May, 2017

Canaan Technology maintains it’s A+ Better Business Bureau (BBB) rating. BBB ratings represent the BBB’s opinion of how the business is likely to interact with its customers. We are fanatical about customer satisfaction.

November, 2016

Canaan Technology obtains Silver Partner Status from SonicWALL. Silver status recognizes Partners for their volume of sales and dedication to service. Canaan Technology also maintains our status as a Certified SonicWALL Security Administrator (CSSA).

July, 2016

Canaan Technology obtains Silver Partner Status from Dell. Silver status recognizes Partners for their volume of sales and dedication to service. Canaan Technology is authorized to sell Dell’s entire product line, with a focus on PowerEdge Servers, Optiplex Desktops, Latitude Laptops, and Precision Workstations.

February, 2016

Microsoft recognizes Canaan Technology as a Silver level Small and Midmarket Cloud Solutions provider. This distinction is provided by Microsoft as a result of successfully demonstrating on-going expertise and sales for Microsoft’s cloud based services such as Office 365 and Azure.

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Chuck Joaquim

Desktop and Network Support

 

Chuck is part of our Desktop and Network Support Team. Chuck’s expertise includes both Windows and Macintosh Operating Systems, Microsoft Office365, and Windows Server/Microsoft Active Directory maintenance.

Prior to joining Canaan Technology, Chuck was a Support Technician for a K-12 Public School District.

Cassy Jean

Client Services Manager
 
When you call our office the very first person you are likely to speak with is Cassy. Cassy handles all aspects of what happens day to day in our office including opening help desk tickets, answering questions about invoices, and ensuring we have proper snacks on hand to keep everyone happy.

Will Driscoll

Technical Services Manager
 
Will

John Deida

Desktop and Network Support
 
John is a member of our Desktop and Network Support Team. He will often be one of the first technicians you speak with at Canaan Technology. If you stump him with something he’s not seen before, he will quickly research the issue or seek the assistance of another member of our support team, and get back to you with a solution.

Before joining Canaan Technology, John provide client-side computer support at the Geek Squad. His high level of customer service helps to maintain our commitment to providing an extraordinary level of service to our clients.

Nick Andrews

Desktop and Network Support
 
Nick is a member of our Desktop and Network Support Team and spends much of his day in the field assisting our clients with day to day computer issues, network troubleshooting, and on boarding of new clients. When he’s in the office, he’s taking calls and responding to help desk tickets.

Hilary Felton

Operations
 
Perhaps a bit of both luck and misfortune, Hilary was with David when it all started back in 2001 when he decided to start Canaan Technology. Hilary agreed “Canaan Technology” had a nice flow, designed the first company logo (long since retired), and helped find our first office space.

Over the years Hilary has quite literally done everything. Accounts receivable, accounts payable, vendor relations, technical support, desktop and network set up, and even pulling cat5 and cat6 (and we’re not talking one or two wires, we’re talking the entire job which was well over 48 cables).

Today Hilary assists our clients and team members with all things Canaan Technology.

David Felton

Founder
 
David founded Canaan Technology in 2001 with several guiding principles: provide clients with an exceptional experience; offer products with a proven track record; hire smart people with a passion for technology; and organically grow through referrals and partnerships. We adhere to these guiding principles today, just as we did in 2001.

David’s passion for technology began when he was in Elementary School with his first computer, an Apple II E, which he ran a Bulletin Board System (BBS) on. After receiving a Bachelor’s Degree from the University of Hartford, David went on to hold management level positions with the University of Hartford, Yale University, the Hamden Public Schools, and a few smaller, but just as demanding, private companies. David also taught technology for both the University of Hartford and the Hamden Public Schools.

Although downtime is rare for David, he enjoys spending time with his wife and two sons, Coaching Little League, Yankee’s Baseball, Go Carting (gasoline powered, helmet required), and traveling.