Proactive IT Service, Cybersecurity, Microsoft 365
Serving Connecticut and Florida

Proactive IT Service

Computer and Server Patch Management: Keeping your computers current with the latest Security updates is critical to the overall security of your environment.

Cybersecurity

Layered Network Security: We secure your network starting at it’s most vulnerable point – the Internet, and extend the security to each device your staff interacts with.

Network Administration

Secure WiFi: Everyone expects WiFi – Your staff, guests, and vendors. The security risk is devices you have no control over are connecting to your network.

Virtual CIO

Trusted Adviser: Leverage our technical expertise and understanding of your business processes to assist you in making educated decisions on technology based initiatives.

Proactive IT Service:

Computer and Server Patch Management:

Keeping your computers current with the latest Security updates is critical to the overall security of your environment. However, end users have been taught to “never update” because some updates are evil. We take the end user out of equation and proactively audit your computer for missing updates, and when discovered, we push install them.

Proactive Monitoring:

We are listening to your network 24/7/365, verifying the Firewall and Antivirus/Antimalware protection is active, your computers and server are up to date, and the dozens of critical hardware components are healthy. If a problem is detected, we begin remediation steps immediately, mitigating downtime and avoiding unexpected costly downtime.

Data Backup, Disaster Recovery, Business Continuity:

We provide a hybrid on-premise and cloud based Bare Metal (Image Based) Data Backup/Disaster Recovery strategy. Individual files, or the entire system, can be restored. In the event of a disaster recovery, the entire system can be restored to the state it was in before the disaster.

Standardized Hardware and Operating Systems:

We custom install the Operating System to ensure uniformity, dependability and there are no potentially unwanted applications.

Technical Support:

An easy to reach, single point of contact by Phone or Email, we can remotely access your screen and assist you in real-time as if we were at your desk.

Cybersecurity:

Layered Network Security:

We secure your network starting at it’s most vulnerable point – the Internet, and extend the security to each device your staff interacts with. At the entry point to your network, each packet of data is scanned for Viruses, Spyware, Ransomware and Malware, preventing malicious software from entering your network. The network is further secured down to each device by installing enterprise class Antivirus/Antimalware protection that is extremely difficult to disable and updates automatically with absolutely no end-user interaction.

Protection from Email Threats:

Using advanced cloud based virus scanning, spam scoring, real-time intent analysis, URL link protection, and reputation checks, every email is sanitized before it is delivered to your inbox. For emails that contain a hyperlink (a link that opens a web page or downloads a file), the link and file at the other end is verified not to be malicious.

Policy Based Antivirus/Antimalware/Antispyware Protection:

We install enterprise class Antivirus/Antimalware/Antispyware software which is centrally managed with a policy customized to ensure a high level of security and protection from tampering.

Password Policies:

We will work with you to create a password policy such as requiring complex passwords and passwords that expire, which considers both your security and business needs.

Mobile Device Lock Down and Remote Wipe:

We will require mobile devices that access your Company data to have a PIN and encryption. In the event a device is lost, we can remotely wipe it.

Cybersecurity and Phishing Awareness Training:

Educate your staff about on-going Cybersecurity threats using targeted email campaigns and web based videos.

Network Administration:

Secure WiFi:

Everyone expects WiFi – Your staff, guests, and vendors. The security risk is devices you have no control over are connecting to your network. We will securely segment the sensitive data your organization is exchanging over WiFi from your guests, vendors, and Amazon’s Alexa.

Port Security:

Have you deployed an IP Camera that resides external to your office walls? Or a IP based doorbell? We will protect that network connection so no other device can plug in and access your network.

Geo IP Filtering:

Block connections to or from Geographic Locations.

Content and Keyword Filtering:

Prevent access to websites based on their content or keywords.

Virtual CIO / Strategic Planning:

Trusted Adviser:

Leverage our technical expertise and understanding of your business processes to help you make educated decisions on technology based initiatives.

End of Life / Product Life-cycle planning:

The useful life of technology assets is generally a combination of changes in your business, manufacturer support, and innovation.

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Services for your Business.

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