We were lucky to have found Canaan Technology to help us set up a new business. They have been great partners as our firm has grown. They proactively manage our server, network, computers and phone system. We recently had the need to retrieve hours of lost work and because we had set up a Data Backup and Disaster Recovery solution, retrieving that work was a non-event. It worked exactly as Canaan said it would!
I contacted Canaan Technology after encountering a complex issue with our business network that another vendor could not solve. I cannot express how pleased I was with the experience. David and team were unbelievably responsive. They immediately understood the issue and quickly diagnosed and solved the problem. Looking forward to doing business with them in the future.
David and his team set up our home network a few years ago - we had ongoing network reliability and wireless coverage issues in a house with 6 active users... Their solution was very reasonably priced and solved all of our issues. The reason I’m posting now is because the current crisis has required a level of use that we would have never predicted - working from home, online college and high school courses, both with heavy video use, plus a lot more gaming and movies - and we’ve had zero problems. Great guys to work with and experts in their field.
The Canaan team are rockstars! They are ALWAYS responsive! In the midst of a pandemic one could imagine a bit of a delay. Not Canaan. They supported our entire office until we were able to go fully remote in a few hours. Nothing but patience and speed. Amazing! Thanks from JFS of Greenwich!
So happy to have found Canaan Technology! They were able to help me through a tech issue that was over my head. I highly recommend David who patiently helped me resolve the issue.
It was my pleasure to have worked with Canaan Technology for over 10 years. David and his team have always been extremely professional, conscientious and met all our company’s expectations of the IT management support they offered. I will continue to highly recommend Canaan Technology for their outstanding services.
If you’re looking for a company that can tailor their solutions to your IT needs as a small business - look no further! David’s an accomplished entrepreneur in his own right and because he knows what it’s like running his own business, the service they provide stems from that intimate insight. These guys are great!!
Excellent people and superior customer "care' in the truest sense of the word. Much needed in our fast-paced tech world -- both know-how and practical advise was offered. HIGHLY RECOMMEND this company.
