Latest news

News, highlights, and accomplishments.

July, 2015

We’ve moved! Our new office was custom built for our needs and is three times larger than on our old office. We are grateful to our clients who have enabled our growth over the last 14+ years.

June, 2015

Canaan Technology becomes a Hikvision Gold Dealer. Hikvision is the worlds largest supplier of video surveillance products and solutions (IP Cameras, CCTV, Network Video Recorders, License Plate Recognition, and more).

November 2014

Canaan Technology becomes a Fortinet Authorized Partner, offering the Fortigate line of network security appliances.

October 2014

Canaan Technology achieves Avaya Certified Support Specialist (ACSS) status. This certification designates us as an Authorized Support Provider for Avaya, and is in addition to already being Avaya Professional Sales Specialist (APSS), Avaya Certified Implementation Specialist (ACIS), and Avaya Professional Design Specialist (APDS).

June 2014

Canaan Technology becomes a Nest Certified Dealer, authorizing us to sell, install, and service Nest “Learning” Thermostats.

April 2014

Canaan Technology meets all technical and sales requirements to maintain both Cisco Select and Cisco Small-Medium Business Certifications.

January 2014

Canaan Technology extends our Panasonic Certification to be one of only a few hand-selected dealers to become Certified on Panasonic’s newest Business Communications Server, the NS1000. We continue to also provide installation, service, repair, and parts for the Panasonic KX-TDE100, KX-TDE200, NCP500, NCP1000, and NS700 phone systems.

August 2013

Canaan Technology becomes a Control4 Certified Dealer. Control4 integrates everything from Lighting Control, Climate Control (HVAC), Shades, Music, Home Theater, Security, and Cameras.

October 2012

Canaan Technology achieves Avaya Certified Implementation Specialist (ACIS). The ACIS certification goes with our Avaya Professional Sales Specialist (APSS) certification which ensures we are fully authorized to design, sell, and install Avaya’s IP Office Voice Over IP phone system. Most Avaya Partners hold no certification, or only APSS certification, which prohibits these partners from installing and servicing the system.

Looking for older news?

Get in touch

Drop us an email. We have been around since 2001 and have plenty more announcements tucked away in the archive.

Chuck Joaquim

Desktop and Network Support

 

Chuck is part of our Desktop and Network Support Team. Chuck’s expertise includes both Windows and Macintosh Operating Systems, Microsoft Office365, and Windows Server/Microsoft Active Directory maintenance.

Prior to joining Canaan Technology, Chuck was a Support Technician for a K-12 Public School District.

Cassy Jean

Client Services Manager
 
When you call our office the very first person you are likely to speak with is Cassy. Cassy handles all aspects of what happens day to day in our office including opening help desk tickets, answering questions about invoices, and ensuring we have proper snacks on hand to keep everyone happy.

Will Driscoll

Technical Services Manager
 
Will

John Deida

Desktop and Network Support
 
John is a member of our Desktop and Network Support Team. He will often be one of the first technicians you speak with at Canaan Technology. If you stump him with something he’s not seen before, he will quickly research the issue or seek the assistance of another member of our support team, and get back to you with a solution.

Before joining Canaan Technology, John provide client-side computer support at the Geek Squad. His high level of customer service helps to maintain our commitment to providing an extraordinary level of service to our clients.

Nick Andrews

Desktop and Network Support
 
Nick is a member of our Desktop and Network Support Team and spends much of his day in the field assisting our clients with day to day computer issues, network troubleshooting, and on boarding of new clients. When he’s in the office, he’s taking calls and responding to help desk tickets.

Hilary Felton

Operations
 
Perhaps a bit of both luck and misfortune, Hilary was with David when it all started back in 2001 when he decided to start Canaan Technology. Hilary agreed “Canaan Technology” had a nice flow, designed the first company logo (long since retired), and helped find our first office space.

Over the years Hilary has quite literally done everything. Accounts receivable, accounts payable, vendor relations, technical support, desktop and network set up, and even pulling cat5 and cat6 (and we’re not talking one or two wires, we’re talking the entire job which was well over 48 cables).

Today Hilary assists our clients and team members with all things Canaan Technology.

David Felton

Founder
 
David founded Canaan Technology in 2001 with several guiding principles: provide clients with an exceptional experience; offer products with a proven track record; hire smart people with a passion for technology; and organically grow through referrals and partnerships. We adhere to these guiding principles today, just as we did in 2001.

David’s passion for technology began when he was in Elementary School with his first computer, an Apple II E, which he ran a Bulletin Board System (BBS) on. After receiving a Bachelor’s Degree from the University of Hartford, David went on to hold management level positions with the University of Hartford, Yale University, the Hamden Public Schools, and a few smaller, but just as demanding, private companies. David also taught technology for both the University of Hartford and the Hamden Public Schools.

Although downtime is rare for David, he enjoys spending time with his wife and two sons, Coaching Little League, Yankee’s Baseball, Go Carting (gasoline powered, helmet required), and traveling.