Traditional IT Service is reactive – a problem occurs, it becomes business affecting, and you call for help.  While you wait for help, productivity slumps, business suffers and you wonder if this is going to be a minor repair or a protracted and costly failure.

You can minimize risk, mitigate downtime, and avoid unexpected costly outages by engaging Canaan Technology to provide you Managed IT Services.

Proactive Management

• Predictive Monitoring of Hardware Assets such as CPUs, Hard Drives, Memory, Network Adapters, and Power Supplies
• Verify critical services are operating as intended
• Network Connectivity (LAN and WAN) Throughput and Latency Monitoring
• Data Backup Validation and Restore Exercises
• Policy based Antivirus/Anti-malware Protection on all devices
• Standardized Operating System builds to ensure uniformity and dependability

Network Administration

• Internet Security and Gateway Protection
• Geo IP Filtering to block connections to or from Geographic Locations
• Content and Keyword Filtering
• Password Policies and Enforcement
• Remote Device Lock down and Wipe

Technical Support

• An easy to reach, single point of contact by Phone or Email
• Remote Access / Screen Sharing
• Help desk Ticketing with historical view, so you always know the status of your request

Strategic Planning

• End of Life / Product Life-cycle planning
• Trusted Adviser as your business evolves
• IT Budgeting and Costing