Managed Services – Make IT Proactive
Traditional IT Service is reactive – a problem occurs, it becomes business affecting, and you call for help. While you wait for help, productivity slumps, business suffers and you wonder if this is going to be a minor repair or a protracted and costly failure.
You can minimize risk, mitigate downtime, and avoid unexpected costly outages by engaging Canaan Technology to provide you Managed IT Services.
Proactive Management
- Predictive Monitoring of Hardware Assets such as CPUs, Hard Drives, Memory, Network Adapters, and Power Supplies
- Verify critical services are operating as intended
- Network Connectivity (LAN and WAN) Throughput and Latency Monitoring
- Data Backup Validation and Restore Exercises
- Policy based Antivirus/Anti-malware Protection on all devices
- Standardized Operating System builds to ensure uniformity and dependability
Network Administration
- Internet Security and Gateway Protection
- Geo IP Filtering to block connections to or from Geographic Locations
- Content and Keyword Filtering
- Password Policies and Enforcement
- Remote Device Lock down and Wipe
Technical Support
- An easy to reach, single point of contact by Phone or Email
- Remote Access / Screen Sharing
- Help desk Ticketing with historical view, so you always know the status of your request
Strategic Planning
- End of Life / Product Life-cycle planning
- Trusted Adviser as your business evolves
- IT Budgeting and Costing