We have a pretty simple philosophy when it comes to the quality of service we provide our clients: We are consumers too, and we will provide you the same high level of competent and friendly service we would expect from someone providing a service to us.

Canaan Technology is a solution provider, not a hardware or software retailer. We do not represent the interests of a particular manufacturer, we represent you. We will take the time to understand your needs before we propose a change.

We take on projects we know will be successful and we will not cut corners or rush the last 10%. We install hardware and software we have tested and worked on, and know will be reliable and predictable.

Since problems do happen, our Helpdesk (Telephone and email Support) and Service Department (Onsite at your office or home) is available to respond to your needs 24 hours a day, every day of the year.