We have a pretty simple philosophy when it comes to the quality of service we provide our clients: We are consumers too, and we will provide you the same high level of competent and friendly service we would expect from someone providing a service to us.
Recognizing technology equipment and services are often thought of as a commodity, Canaan Technology differentiates itself by providing our clients with an exceptional experience. We have a team of smart people with a passion for technology; offer products with a proven track record; and urgently respond to all requests for service. These principals guide our growth and highlight the excellent rapport we have with our clients.
Canaan Technology is a solution provider, not a hardware or software retailer. We do not represent the interests of a particular manufacturer, we represent you. We will take the time to understand your needs before we propose a change.
We take on projects we know will be successful and we will not cut corners or rush the last 10%. We install hardware and software we have tested and worked on, and know will be reliable and predictable.
Since problems do happen, our Helpdesk (Telephone and email Support) and Service Department (Onsite at your office or home) is available to respond to your needs 24 hours a day, every day of the year.
Canaan Technology is solution driven and vendor neutral. We look forward to working with you!